National Affairs

Grievances Of Social Media Users: Centre To Set Up Appellate Committee

The central government will set up an appellate committee to redress user grievances against social media platforms such as Twitter and Facebook for hosting controversial content following amendments to the new Information Technology (IT) rules. 

The Delhi High Court was informed about this on Monday.

This information was given before Justice Yashwant Verma, who was hearing petitions related to suspension and deletion of accounts of users of social media platforms including Twitter.

Additional Solicitor General Chetan Sharma, appearing for the Centre, placed before the court a notification dated October 28, in reference to which certain amended rules have been introduced in the Information Technology (Intermediary Guidelines and Digital Media Code of Conduct) Rules, 2021.

The High Court said, “It has been kept on record. The next hearing on these petitions should be fixed for February 6.

According to a notification by the Ministry of Electronics and Information Technology, Rule 3A of the IT Rules states, “Appeal before the ‘Grievance Appellate Committee'”.

As per the newly incorporated rule, the Central Government shall, by notification, constitute one or more Grievance Appeal Committees within three months from the date of coming into force of the IT Amendment Rules, 2022.

Accordingly, every Grievances and Appeal Committee shall consist of a Chairperson and two full-time members appointed by the Central Government. 

Any person aggrieved by the decision of the Grievance Officer may prefer an appeal before the Grievance Appellate Committee.

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